Austin’s such a great place to explore the latest trends and innovations – and that was definitely true at the Capital One House @ Antone’s in the heart of SXSW where I spent a day immersed in learning about some of the latest digital, tech and design innovations in banking. I left the House to get some additional equipment twice and had a hard time getting back in – the true sign of a successful event! If you weren’t able to make it to Austin, I’ve put together a roundup of some of the best financial innovation highlights that were announced on location as another year of SXSW wraps up!
Meet ENO, the first SMS chatbot from a U.S. bank created by Capital One and announced at SXSW. Katie Linendoll chats with Audra Koklys Plummer and Steph Hay on the character development and design that allows you to text a chatbot real-time questions on your finances.